Service fees are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).
Service fees vary depending on:
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).
Service fees vary depending on:
- point of sale (online, Air France ticket office, etc.),
- place of issuance (online or by phone, etc.).
Refunds
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On airfrance.com.au
|
By phone at the Air France call center
|
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|---|---|---|---|
|
Ticket purchased on airfrance.com.au or at an Air France call center |
€ 20 |
€ 20 |
|
|
Ticket purchased from a third-party site or travel agency |
Refer to your local Travel Agent. |
*Service fees collected in Australia will be converted into local currency AUD.
**Travel agencies set and apply their own service or administrative fees for changes and refunds of Air France tickets. These fees therefore vary by agency.