Book a flight

Service fees are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).

Service fees vary depending on:
  • point of sale (online, Air France ticket office, etc.),
  • place of issuance (online or by phone, etc.).

TICKET CHANGES/REISSUE

On airfrance.com.au
By phone at the Air France call center

Ticket purchased on airfrance.com.au or at an Air France call center

No fees

€ 15

Ticket purchased on a third-party site or travel agency

€ 30

Refer to your local travel agent.

Refunds

On airfrance.com.au
By phone at the Air France call center

Ticket purchased on airfrance.com.au or at an Air France call center

€ 20

€ 20

Ticket purchased from a third-party site or travel agency

Refer to your local Travel Agent.


*Service fees collected in Australia will be converted into local currency AUD.
**Travel agencies set and apply their own service or administrative fees for changes and refunds of Air France tickets. These fees therefore vary by agency.

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